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We're down until (hopefully) the weekend to move and upgrade Eden :) Feel free to reply :)
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Just so you don't freak, we're having trouble with the posts database again :/

So we've decided to take Eden down for a few mins to try some possible solutions :)

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All right, everyone seems confused about what's going to happen in the comments in the previous post, so here's an explanation XD.

We're very sorry, but the database is really, really broken. Or at least, the part of it that contains all the posts is broken. To the point where we can't fix it, no, I tried.

So on the new forum, all the old posts will be gone. Yes, this sucks, but it's the only option - if we bring any posts over from this database, we run the risk of corrupting the new database and basically being right back where we started XD. The posts will be the ONLY information that is lost - your post count, fireflies, PMs and everything else will still be there on the new Eden.

Also, this doesn't mean that the posts themselves are lost - just that we can't move them over to the new forum. That does mean that you'll have to re-post your shop, open requests, questions and any other topics that you're not done with yet (like topics in the Artwork forums). The old forum will remain open in read-only mode for at least a few days when the new forum is already open, so that everyone has plenty of time to save any posts that you need.

Even in read-only, the database on the old forum will probably still crash several times a day...just because it's broken like that *laughs*. It shouldn't affect the new forum, though, and we will regular check & repair the old database, so if the old forum is broken, don't worry about, as soon as an admin can, we will fix it again.

On the upside, I'm pretty much done with any coding I need to do for the new forum, so with a bit of luck we can open sooner than the ETA of Saturday ^_^.

~Charli

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Soooooooo, I had the server rebooted, it lasted maybe 15 mins. I don't know, next time I'll whip out a timer. But needless to say. If one reboot is going to last 15 mins, I'm going to go insane requesting reboots every 15 mins. So, for the time being, I'm not requesting reboots, meaning Eden is down for an unknown amount of time.

However, I am emailing them like crazy (I guess the Dedicated Server Pros don't have Live Support) and hopefully everything will be back to normal soon :)

In the mean time, here's the link to the word search XD Even for non-members, it's something to do for a few mins XD
http://www.abaltazar.com/ee/mm_wordsearch.html

Ebil

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Yess, we too are noticing the trend of "Open and Event and Go Down for some number of hours", but neverfear, I just put in the reboot request and so, barring some serious issue that we haven't encountered before, we should be back up shortly!

Ebil

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More updates...

All right, I apologize to all "free members", however, for the moment the forum is only available to "senior members". We're trying this to see if the server'll hold without getting so slow that it just won't load at all.

Free members - again, my apologies.

~Charli

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Hello lovelies!

I know, Eden is having a fit again. Unfortunately, so long as 235790468 people are still trying to access the site at the same time, it doesn't matter how often I reboot the server or do whatever I can, I cannot get enough time between the rebooting and the server spazzing out again to access the site, CP or server.

Sooo, I have no choice but to wait untill tomorrow morning, when it's quiet, to reboot the server once again & then sort everything out and hopefully make Eden better *pets the poor baby*.

Really sorry about this, but since Sandi is the account holder, there's nothing much more that I can do.

~Charli

(edit: hah, about half an hour after posting this, the forum is back again...for now. I hope it'll stay up now :\)

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So I have no idea why Eden is down.. and I'm sorry all.. I've emailed tech support, hopefully I will receive an answer soon :( -Sandi
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Yes, I am fully aware that the error has returned. I apologize everyone. If I have the support team for my host fix this it will cost us 150$ which, as you can imagine, I'd rather not spend :P

Soooo Celeste and I have been looking into documentations and messing with things.
There are a few possible fixes however without being able to actually get connected to my control panel Im kinda screwed :P

So please spread the word to back off Eden for a bit so that I might be able to get logged in ><

Thanks!
-Sandi

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Well folks, Eden's back and ready for action.

Please don't pay yet :) Wait until we make that announcement, for the mean time, everything is as it was ^_^

http://www.eden-enchanted.com

Ebil

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Ok the board is up for the staff to get a few things figured out.. Staff members please log in and review any new topics posted. :)

Eden should open later today or tomorrow.. the subscriptions will probably not be set up until I return from my trip.. so it will be free same-as-before access until then.. PROBABLY - do not quote me lmao

And now I leave for my family visit (havent seen them in 4 years - they are all in Florida).. See ya'll on Friday 7/29/05

-Sandi

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So yea.. STEP RIGHT UP! GET YOUR BIG FAT DUMBASS HERE!!! *points at self frantically* :) Yea, I installed the wrong version of invision board :) WOOOOOOOO GOOOOO ME! I rock :) So uhm.. had to uninstall, reinstall.. and now im re-importing the database. :) This will be done by morning... soooo hopefully by then we will be able to get back online and get crap set up :P
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Yes, that's right. I said GOOD news. Let's dance, everyone. ::does a little dance::

The DNS is FINALLY working. Yes, that's right - http://www.eden-enchanted.com/index.html resolves to a working page. Which means we - your staff - are frantically setting up the board.

Thank you all for your patience, faith, and good thoughts. It's been rough, but if all goes well - the board will FINALLY go up.

Keep your fingers crossed!

Elusive

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*sigh* so yea.. it took THREE days just to get enough info out of my hosts' support, and the help of godaddy.com (my domain registrar) just to figure out that I needed to create my OWN dns servers, register them with godaddy, and submit the changes.. *pulls out hair* So now I have to wait for the dns to resolve again.. *twiddles thumbs*
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So I've run into another problem.. it seems I have a DNS error (this is the server IP address you point your domain to). So unfortunately I have to wait until support gets back to me.. *sigh*

Although, I've got the database transfered (but not imported - because of the DNS error its not recognizing my folders/files), I've got IPB installed.. etc..

So anyway.. just another touch-learn-go process *sigh*

But either way we will not be up today sorry guys :(
Because im sure im going to have to change DNS info or something which can take upto 48hrs.

-Sandi

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So yea I know everyone is missing Eden :) Especially me! lmao I'd SO MUCH rather be viewing artwork than doing all of this exhausting editing and waiting (most of it is the waiting.. god, any idea how long it takes for files over 500mb to upload and download? HOURS! haha) Plus I couldn't get the files to actually upload.. it'd take 5+ hours and then.. nothing LMAO it wasnt even THERE.. But thanks to the wonderful Celeste *kiss* she informed me that I wasn't uploading to the correct directory *sigh* :) I don't have a "www" folder like the normal hosts do.. so I couldn't figure it all out :)

Anyhoo.. approx 20min left of uploading the database to the new server.. and then.. well I have no idea what then honestly :P Everything has been touch-learn-and-go so far >< I think something is gonna work.. and then it doesnt.. then I figure it out.. wait a while longer.. etc :P

But yes, if things keep going the way they are now, we should be up this weekend :) Maybe tonight.. or tomorrow morning-afternoon. :)

-Sandi

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Ok! So the FTP error was NOT my fault *dances* lmao! :) So anyway.. they fixed it.. its working.. and now the WONDERFUL FABULOUS *kisses the ground the stomp on* support staff at Invision Power Board are helping me get the database transfered!

Cross your fingers! XD

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So yea, I've been working on this every spare second I've had guys.. Just not having a whole lot of luck. I asked for them to give me CPanel hoping that would make things easier.. but they said no :P So anyway.. got the domain thing figured out.. but I cant login to FTP.. I get a connection timeout.. Have no idea how to use puTTY SSH thingie.. which is what I need to move eden's 500mb database >< So yea, until I get some answers from tech support and/or other people I've asked.. Im kind of at a stand-still >< Sorry all! Im trying as hard as I can *sigh*
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Dear Members,

We are trying to set up the new dedicated server and are having some issues. Mainly that I don't know the first thing about setting up a dedicated server! haha funny huh? :P We have Plesk 7.5 as the control panel. I was wondering if any of you have ever owned, or currently own a dedicated server using Plesk 7.5? If you do, and know any information please add a comment.

I have a lot of "common sense" and can figure things out once I can get the thing started.. but that's where I'm stuck :) I have no idea how to get -started-.

I have added a new client (eden).. when I try to add the domain, it says the domain is pointed to the previous IP address.. I have, since then, pointed the domain to the correct DNS addresses.. So now what do I do? Wait? I'm hoping (hah common sense here) that once the DNS resolves, it will allow me to add the eden domain to the eden client?

I am also asking the provided dedicated server support team.. however, was just curious if someone could explain things to me in simple terms. :P

Anyway- if anyone can help me out it'd be greatly appreciated!
Thanks,
Sandi3d

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  1. When will Eden be back up?
    • Well, we're hoping to have it up ASAP :) Hopefully we'll have it up by the end of the week.
  2. Where/When do I send my money?
    • All of that will be in a nice sticky when we go back up, we're not looking for the stuff right now, it's easier for us and everybody to wait until Eden opens again then try and sort everything out as we're moving stuff over to the dedicated server.
  3. I can't pay, I live on Mars.
    • There will be several payment options such as PayPal & Snail Mail (There's for sure a US send location, with a possibility of 3 more overseas locations). If you have suggestions for Payment Options, feel free to suggest them :)
  4. I can't pay, my parents/family situation don't allow it. So I quit :(
    • Don't quit! There will still be a Free Account type with access to some of the forum you've come to love (or not love), and we will work out a list of people who want subscriptions and those who are kind enough to sponser people can either specify a specific person or somehow we'll assign it to a person on the list. Want more specifics? You'll have to wait for the sticky at Eden, we haven't discussed the waiting list much yet.
  5. Cafepress! Cafepress! Rah Rah Rah!
    • While Cafepress is a ready made store front, we wouldn't really be making enough money for it to be worth it. So we're looking into alternative methods for T-shirts at least. When we get back up there will probably be a merchandising questionairre :) but pleeeassse, for Ebil's sanity, no more "You can sell merchandise on Cafepress"
  6. Will my account/posts/pms/etc. be deleted?
    • Nope, nothing, zilch, nada will be deleted, at least not for a good month and the prune filters will be set to cover for this period of down time :)
  7. Can I pay/sponsor my friends?
    • Yep :) There will be more information about that once Eden's back up and stickied
  8. D00d! J00 SuXX0rZ! 1'D R4TH3R P4Y H17L3R TH4N J00!
    • Okay, yeah, not really a question, but please don't badger the people who don't wanna pay, that's their decision. We make ours, they make theirs. In the end, we all sleep at night, and that's alllll that matters.
  9. "Ok so say a person on the list gets sponsored, well a month later they stop visiting. What happens to that sponsorship? No one is using it? Does it go back to sponsor someone else? Or is never used again?"
    • Most likely never used again, there's no really good way for us to monitor the situation, we'll give final word when we open again.
Yeahh, I think I covered them all, feel free to hit me with a pineapple comment with any more questions :)

Ebiiiiil
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